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J Ambul Care Manage. 2003
Jul-Sep;26(3):186-98.
Building an award-winning women's health ambulatory
service and beyond.
Allen LW, Maxwell S, Greene JF.
Department of Quality Management, Hartford Hospital, 80 Seymour
St., Hartford, CT 06102-5037, USA. lallen@harthosp.org
Many barriers exist for the provision of high-quality health
care to inner-city minority women. The barriers include access
to care, compliance problems, financial concerns, system
navigation issues, as well as language barriers. This article
describes the transition of the Women's Ambulatory Health
Services at Hartford Hospital from a traditional clinic model to
a culturally sensitive private practice model. The road to
transition was paved by valuable input from staff as well as
patients. The final product was a much more efficient, inviting
model that catered to the needs of the community.
PMID: 12856498 [PubMed - indexed for MEDLINE]
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